Payments - add an adhoc payment to an account

Modified on Fri, 31 Oct at 8:32 AM

Complete this process when a payment has been received that is in excess of the outstanding invoice or account balance, or additional funds are to be paid into a specific account such as a top-up payment.


Step by Step Guide


Step 1 - Navigate to the member's account

  • Use the Quick Search to find the member record
  • From the Member Action menu select Financials and then Accounts, or
  • Click the hyperlink on the Account Name in the Account tabs




Step 2 - Open the Advance Payment Options page

  • Click the Account Action button and select the +Payment option




Step 3 - Complete the Payment Details and Save

  • Select the Payment Method from the menu options
  • Enter the Payment Date. Once this information is entered the different member account types and any outstanding invoices will appear below.
  • Enter the amounts being paid into the Pay Amount fields located next to any outstanding invoices and/or the available accounts
  • Click the Pay $ button to save the payment. This button will populate with the total payment amount





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