Payments - add an adhoc payment to an account

Processing an ad-hoc (over-payment) to a member account is used when a member has made a payment in excess of the outstanding account balance, or pays additional funds into a specific account such as a top-up.

Step by Step Guide

Step 1 - Navigate to the member's account

Step 2 - Click the Account Action Button and select the +Payment option

Step 3 - Select the Payment Method and enter the Payment Date. Once this information is entered the different member account types and any outstanding invoices will appear below.

Step 4 - Enter the amount being paid into Pay Amount box, next to the outstanding invoice and and/or account

Step 5 - Click Pay $ button to save the payment. This button will will show the total payment amount.